Physician Work- Greater Coordination and Increased Flexibility
Authors
Jody Hoffer Gittell
Brandeis University
Abstract
Recent research has focused on two important challenges in the health care workplace: the coordination of work and providing worker flexibility. While each is distinct as it applies to physician work, they are also connected in an interesting way. Both are facilitated by standardization of health care delivery. Standardization is growing as a means of achieving greater coordination of care, and increased standardization permits doctors more flexibility because it allows them to more easily hand off their patient care responsibilities to other physicians.